Customer Protection Framework
Independent Audit’s Report
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Customer Protection Framework
At CBC Finance Ltd, we take priority in the protection of our customer’s best interests and most importantly to maintain a long-lasting relationship with unshakable trust. With our carefully created Customer Protection Framework (CPF) introduced by the Central Bank of Sri Lanka, we reinforce top-level customer confidence when partnering with us as a trusted financial partner.
Downloads
FBA Direction No.1 of 2018
Customer Complaint Handling Procedure
Financial Literacy Knowledge For Customers
Advertisements and Notices on informal money remittances
Island-wide Poster campaign on Prohibited Schemes (Pyramid Schemes)
Notices to the Public
